Customer Service Representative 2

This position provides accurate and timely information, and assist students to better understand the resources they have available to pay for their education. Whether in-person, over the phone, or via email, the Customer Service Representative in this position makes a positive difference in the lives of students every day by employing outstanding customer service and effective communication skills. This role can include wearing many different hats such as that of an interviewer, a detective, a confidant, or a lifeline in order to achieve the goal of providing an experience that ensures students know they matter and belong within the Boise State community.