Customer Service Representative (2505)

QIK N EZ

Springfield, IL

JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Community and Social Services, Customer Experience, Customer Support/Service, Dental Insurance, Leadership, Lift/Move 50 Pounds, Merchandising, Multitasking, Operational Support, Operations, Physical Demands, Problem Solving Skills, Resolve Customer Issues, Retail, Team Player, Transaction Processing/Management, Vision Plan
LOCATION
Springfield, IL
POSTED
Today
Customer Service Representative

Join the Q Crew at Qik n' EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuringtop-tier service.

Perks & Benefits

  • $0.10 off per gallon of gas.
  • 10% employee discount on in-store purchases.
  • Competitive hourly pay with performance-based incentives.
  • Growth opportunities – advance to leadership roles!
  • Fun, energetic workplace culture as part of the team.
  • Flexible scheduling options.
  • Weekly pay with direct deposit.
  • Vision & dental insurance options
  • Accrued Paid Time Off (PTO)
  • Comprehensive training with a wage increase once completed.

What You'll Do

  • Deliver outstanding customer service with a friendly and professional attitude.
  • Operate cash registers, assist with transactions, and process payments efficiently.
  • Stock shelves and maintain store cleanliness to ensure a great shopping experience.
  • Support daily store operations by handling inventory and assisting with merchandising.
  • Respond to customer inquiries and resolve issues promptly and courteously.

What We're Looking For

  • Previous customer service or retail experience preferred but not required.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong communication and problem-solving skills to assist customers.
  • Team-oriented mindset and positive attitude.
  • Flexible availability, including evenings, weekends, and holidays.

Qualifications & Physical Requirements:

  • 21 years of age or older.
  • Reliable and consistent transportation.
  • Ability to lift up to 50 lbs., including 25 lbs. overhead.
  • Ability to bend, reach, and stand for long periods.
  • Ability to pass a background check and drug test.
  • Comfortable and safe using ladders or step stools.
  • Able to work in all weather conditions.
  • Availability to work weekends and holidays as needed.

About the Company

Q

QIK N EZ