Customer Service Representative (2751)

QIK N EZ
  • Springfield, IL
    2 days ago

    Job Description

    Customer Service Representative

    Join the Q Crew at Qik n' EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you'll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuringtop-tier service.

    Perks & Benefits

    • $0.10 off per gallon of gas.
    • 10% employee discount on in-store purchases.
    • Competitive hourly pay with performance-based incentives.
    • Growth opportunities – advance to leadership roles!
    • Fun, energetic workplace culture as part of the team.
    • Flexible scheduling options.
    • Weekly pay with direct deposit.
    • Vision & dental insurance options
    • Accrued Paid Time Off (PTO)
    • Comprehensive training with a wage increase once completed.

    What You'll Do

    • Deliver outstanding customer service with a friendly and professional attitude.
    • Operate cash registers, assist with transactions, and process payments efficiently.
    • Stock shelves and maintain store cleanliness to ensure a great shopping experience.
    • Support daily store operations by handling inventory and assisting with merchandising.
    • Respond to customer inquiries and resolve issues promptly and courteously.

    What We're Looking For

    • Previous customer service or retail experience preferred but not required.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Strong communication and problem-solving skills to assist customers.
    • Team-oriented mindset and positive attitude.
    • Flexible availability, including evenings, weekends, and holidays.

    We're hiring friendly, dependable people who take pride in their work — come grow with us!

    This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.

    Qualifications & Physical Requirements:

    • 21 years of age or older.
    • Reliable and consistent transportation.
    • Ability to lift up to 50 lbs., including 25 lbs. overhead.
    • Ability to bend, reach, and stand for long periods.
    • Ability to pass a background check and drug test.
    • Comfortable and safe using ladders or step stools.
    • Able to work in all weather conditions.
    • Availability to work weekends and holidays as needed.

    Numbers & Facts

    LocationSpringfield, IL

    Skills

    • Background Investigationunmatched
    • Communication Skillsunmatched
    • Community and Social Servicesunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Leadershipunmatched
    • Lift/Move 50 Poundsunmatched
    • Merchandisingunmatched
    • Multitaskingunmatched
    • Operational Supportunmatched
    • Operationsunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Retailunmatched
    • Team Playerunmatched
    • Transaction Processing/Managementunmatched
    • Vision Planunmatched

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