Customer Service Representative - 2nd Shift

 

Days/Hours:    Tues, Wed, Thurs, Fri: 11:30AM - 8:00PM
Saturdays: 8:00AM - 5:00PM
Days Off Work: Sun and Mon

NorthShore Care Supply, a fast-growing medical supply company in Libertyville/Green Oaks, is seeking to add a new Customer Service Rep to our team. We’re looking for a versatile candidates skilled at assisting customers over the phone as well as entering orders into computer.  Responsibilities include direct customer phone, e-mail, and LiveChat support, order entry, and other general duties as assigned.

A positive attitude is a must along with strong communication and computer skills.  Must be detail oriented, convey trust and confidence on the phone, and be a good listener to better understand customer's needs.  Ideal candidates will thrive in a fast-paced, team environment, and be willing to assist others in any aspect of company operations.  Strict requirements for top-notch general PC/Windows skills (including Word and advanced Excel), internet skills, and typing of at least 60 wpm. Previous experience with medical billing, inside sales and college education is desired but not required.  Previous experience with databases (Access, SQL) and bilingual (Spanish/English) strongly preferred.  Must be able to work days/hours listed above.

NorthShore Care Supply offers a competitive salary and benefits package, including medical, dental and vision, healthcare and dependent care flexible spending accounts, company-paid life, short and long term disability, 401(k) plan with great company match, and generous paid time off policies.

If you’re an ideal candidate, please submit your resume, with cover letter and salary requirements, on our Careers page at http://NorthShore.com/Careers. No phone calls please. Only local candidates with unrestricted authorization to work in the U.S. will be considered.  An Equal Opportunity Employer.