Customer Service Representative 838187

Stivers

Medina, OH

JOB DETAILS
SALARY
SKILLS
Analysis Skills, Business Growth, Business Support, Cargo/Freight, Customer Experience, Customer Relations, Customer Service Operations, Customer Support/Service, Develop and Maintain Customers, Loading/Unloading, Logistics, Microsoft Office, Operations Management, Order Processing, Problem Solving Skills, Professional Services, Purchasing/Procurement, Sales Support, Team Player, Transportation and Logistics, Truck Driver
LOCATION
Medina, OH
POSTED
8 days ago

Logistics Customer Service Specialist — Urgently hiring in Medina!

Job Title: Logistics Specialist
Pay: $18.50 per hour
Hours: 2:00 pm - 10:00 pm
Start Date: ASAP

Looking for a career boost? Join a dynamic logistics and transportation organization in Medina as a Second Shift Customer Service Specialist and unlock exciting growth opportunities. This role is perfect for motivated early-career professionals eager to develop their skills in customer service, operations, and business management. You’ll gain valuable hands-on experience, work in a fast-paced environment, and be part of a supportive team committed to your professional development.

As a Customer Service Specialist, you'll connect with customers, carriers, and internal teams to ensure smooth shipment processes and outstanding service quality. Whether you’re recent graduate or have related internship experience, this position offers a fantastic launchpad for your career in logistics and customer relations.


What You’ll Do
As a Logistics Specialist, you will be responsible for
  • Building and maintaining customer relationships to support business growth
  • Delivering prompt, friendly, and professional service to ensure a positive customer experience
  • Collaborating with the Sales Support team to identify and act on new business opportunities
  • Overseeing order processing, load procurement, freight tendering, and issue resolution to ensure smooth shipments
  • Communicating with customers via phone, email, and online channels, coordinating with owner-operators or agents
What You'll Bring
The ideal candidate for this role will have:
  • Proficiency in Microsoft Office applications
  • At least two years of experience in customer service or logistics preferred
  • Strong customer service skills with a positive, team-oriented attitude
  • Effective problem-solving and analytical skills
Why Join Us in Medina?
  • Enjoy affordable health and prescription coverage with no waiting periods
  • Unlock significant career growth — upon permanent employment, salary can increase to the low $40s
  • Thrive within a supportive, team-focused culture that values your contributions and encourages professional development
  • Benefits offered by the employer once hired permanently.

Location & Schedule:
This position is on-site in Medina and offers 2nd shift hours from 2:00 pm - 10:00 pm.

Ready to Take the Next Step?
If you're ready to start a rewarding career as a Logistics Specialist in Medina, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!

#SSO

About the Company

S

Stivers