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Customer Service Jobs in Long Beach, CA

Customer Service Representative 839668

Helpmates

Long Beach, CA

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JOB DETAILS
SALARY
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Distribution Services, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Microsoft Office, Order Management, Order Processing, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Return Merchandise Authorization (RMA), Returns Processing, Safety/Work Safety, Sales, Team Player, Time Management, Writing Skills
LOCATION
Long Beach, CA
POSTED
1 day ago

Exciting Opportunity: Urgently Hiring Customer Service Representative in Long Beach!

Job Title: Customer Service Representative – Parts Department
Hours: 8:00 AM - 5:00 pm
Pay: $19 per hour
Hours: Full-Time
Start Date: ASAP

Looking for a rewarding career with a flexible schedule? Join a leading parts distribution company as a Customer Service Representative in Long Beach, CA, and make an impact every day. As a Customer Service Representative, you’ll play a key role in supporting the Parts Department, ensuring customers receive exceptional service and efficient order processing. You’ll work closely with your team to deliver results that make a difference.

What You’ll Do:
As a Customer Service Representative, you will be responsible for:
  • Providing outstanding customer service support via phone and email, answering inquiries and resolving issues promptly and professionally.
  • Performing accurate and efficient sales order data entry into the system to facilitate smooth order processing.
  • Processing returns, including issuing return authorizations, tracking returned goods, and following up to ensure timely resolution.
  • Coordinating effectively with internal departments to ensure customer needs are met and expectations exceeded.
  • Maintaining accurate records and documentation related to orders and returns to streamline operations.
  • Assisting with additional tasks within the Parts Department as needed to support overall team success.

What You’ll Bring:
The ideal candidate for this role will have:
  • Previous customer service experience, preferably in a parts, manufacturing, or distribution environment.
  • Strong communication skills, both verbal and written, enabling effective interactions with customers and team members.
  • Excellent attention to detail and data entry accuracy, ensuring information is recorded correctly.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Proficiency with Microsoft Office; experience using ERP or order management systems is a plus.

Why Join Us in Long Beach?
  • Flexible hours that fit your lifestyle, allowing you to maintain a healthy work-life balance.
  • Career growth opportunities within a supportive team culture that values individual development.
  • Enjoy competitive pay and great benefits, including affordable health and prescription coverage with no waiting period.
  • Upon permanent hire, you’ll have access to a 401k/Pension retirement plan to secure your financial future.

Location & Schedule:
This position is on-site in Long Beach, CA, and offers full-time hours.

Ready to Take the Next Step?
If you’re ready to start a fulfilling career as a Customer Service Representative in Long Beach, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now!

About the Company

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Helpmates

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