Customer Support/Service, Establish Priorities, High School Diploma, Identify Issues, Mathematics, Microsoft Office, Typing
We are seeking a Customer Service Representative to provide exceptional support to candidates via phone and online channels.
- Handle inquiries, process applications, and take payments efficiently.
- Assist candidates with information, troubleshoot issues, and maintain confidentiality.
- Diffuse difficult situations professionally and support fingerprinting procedures when needed.
- Prioritize workload, learn company procedures, and collaborate positively with team members.
- Require high school diploma, customer service experience preferred, with skills in Microsoft Office, basic math, and typing (40 wpm).
- This full-time, onsite role offers competitive pay, benefits, and promotes a culture of transparency, wellness, and work/life balance.