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Customer Service Jobs in Albuquerque, NM

Customer Service Representative

University of New Mexico

Albuquerque, NM

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JOB DETAILS
SALARY
SKILLS
Background Investigation, Communication Skills, Customer Relations, Customer Support/Service, Film, High School Diploma, Pricing, Sales, Team Player, Theater
LOCATION
Albuquerque, NM
POSTED
1 day ago
Requisition IDreq36914 Working TitleCustomer Service Representative Pay12.00 Hourly CampusMain - Albuquerque, NM DepartmentOff Campus Work Study (454F) Employment TypeStudent Employment Student Type StatusNon-Exempt Background Check RequiredYes For Best Consideration Date6/15/2026 Position SummaryOrganization: New Mexico Museum of Natural History FoundationLocation: 1801 Mountain Rd. NW, Albuquerque NMAn Off-Campus Work-Study Position - MUST have a Work-Study AwardJOB SUMMARY:Primary point of contact for customers. Job will be primarily based in the DynaStore giftshop, with additional training in DynaTheater and the Membership Desk. All areas require ahigh level of professionalism and customer service.Specific Duties include:Dyna StoreDemonstrates a welcoming customer focused environment by greeting customers,responding to questions, and improving customer engagementProvides excellent customer service - recommend merchandise on the floor and atthe registerAccurately uses point of sale systemBalances cash drawers for both open and closing shiftsRestocking and pricing merchandise as directedIntroduces promotions and opportunities to customersMaintain tidiness of the store dailyDirect and sell memberships to customers as neededWork in a team environment to assist with other projects and tasks as needed orassignedMembership DeskDeliver high quality customer serviceProvide services and answer questions to current membersSell memberships to potential Museum visitorsInform members and visitors of current Museum eventsStrives to maintain a thorough knowledge of products and services available at theMuseum, Planetarium, DynaTheater, NatureWorks, Foundation, and CafeSell admissions to members and Museum visitorsBalances cash drawers for both open and closing shiftsAssist Foundation sta with upcoming events and projectsDynaTheaterEiciently open the theatre at the start of shift and close at the end of dayOperates projection system equipment to project all movies, lectures, specialevents, etc.Maintain cleanliness of the theater and operating room dailyDistributes, collects, washes and dries 3-D glasses.Seats guests, school groups and make all necessary announcements before showstarts as well as assist handicapped guests with entry, seating, etc.Notifies the Theater Manager immediately of any facility problems or complaints,Handles high level technical problems quickly and eiciently, includingcommunicating to the audience, the procedure that will follow. (Such as evacuatingtheater properly during an alarm).Minimum Qualifications Preferred QualificationsJob Requirements:High School Diploma or EquivalencyMust exhibit outstanding customer service skills, strong communication skills, mathcompetency, and computer literacyMust be able to bend, lift, squat, and climb ladders as well as stand for long periodsof timeRequires the ability to work weekends, evenings, and holidaysMust be able to work in a group as well as alone and self-motivated for tasksApplication InstructionsOnly applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.Please submit a Cover Letter and Resume. Background Check required. MUST have a Work-Study Award.The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

About the Company

U

University of New Mexico

Why work at UNM?


For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.


Positions


UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Education
FOUNDED
1889
WEBSITE
http://www.unm.edu/

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