Do you enjoy helping customers and solving problems? HTSS is hiring a Customer Service Representative for a well-established global company. If you're organized, tech-savvy, and enjoy working with people, we'd love to hear from you!
What You'll Do
Respond to customer inquiries via email and support tickets
Track and resolve issues using Freshdesk
Work with Product, Engineering, and support teams
Maintain FAQs and identify recurring customer issues
What We're Looking For
1+ year of customer service or support experience
Experience with a ticketing system (Freshdesk a plus)
Strong communication, organization, and problem-solving skills
Why Apply?
Hybrid schedule
MondayFriday daytime hours
Temp-to-hire opportunity
Great chance to join a respected global company
Apply today through the HTSS website or email your resume to LHADLEY@HTSS-INC.COM!
Numbers & Facts
Location
Allentown, PA
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Frequently Asked Questions (FAQ)unmatched
Identify Issuesunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Product Engineeringunmatched
Resolve Customer Issuesunmatched
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