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Customer Service Representative

Nesco Resource, LLC

Amherst, NY

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JOB DETAILS
SALARY
$20–$20 Per Hour
SKILLS
Customer Relations, Customer Support/Service, Develop and Maintain Customers, Distribution Services, Inventory Levels, Inventory Management, Negotiation Skills, Order Processing, Pricing, Problem Solving Skills, Process Improvement, Resolve Customer Issues, Sales, Shipping/Receiving
LOCATION
Amherst, NY
POSTED
13 days ago
JOB DESCRIPTION:
" Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
" Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
" May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
" Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
" Orders items to ensure appropriate inventory levels are maintained for customers.
" Expedites backorders. May pull inventory and prepare order for shipment to customer.
" Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
" Determines the most cost effective shipping method for customer orders.
" May handle customer returns.
" May support specific customer(s).
" Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
" Performs other duties as assigned.
" Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About the Company

N

Nesco Resource, LLC

Companies need talent. You want job opportunities.

That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

When you need to find a job, we're your partner.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Employee Referral Program
FOUNDED
1956
WEBSITE
https://nescoresource.com/

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