Customer Service Representative

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Customer Service Representative

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Job Details

Career area Office Team Position Type Date Posted 06/24/2026 Location 1581 Beaver Creek Commons Dr, Apex, NC 27502, United States Job ID PDX_MMOCHAC_45AB9F46-EB3E-4EA4-9BBD-E9F9B4524EEC_23055842

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1581 Beaver Creek Commons Dr, Apex, North Carolina, 27502, US

Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule?

As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.

Ready to join a company and a team that will support you? Apply today - we're ready for you!

Prior customer service, office or cleaning experience preferred but not required!

This job is right for you if you are self-motivated, thrive in fast-moving environments, and can manage time to effectively to meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique, including our proven cleaning process, commercial-grade equipment and supplies, and our unique culture.

Full-time.

Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive weekly incentives!

We provide:

• Paid training on our proven systems that delight customers. Come grow with us!
• A stable and consistent work schedule
• A fun culture where success is celebrated as a team
• Access to ongoing training
• Branded and comfortable clothing
• Advancement opportunities - we promote from within!

If you like working with friends, working as a team, and growing in a career, APPLY NOW!

Benefits & Pay

The pay range for this position is $15-$18 and is dependent on your experience.

• Earn vacation and holiday pay
• Earn an additional $200 per week with incentive program.

As a Customer Service Representative, you will be responsible for:

• Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we'll celebrate milestones as a team and have fun in the process!
• Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection, and you'll win.
• Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team.
• Customer Satisfaction - Identify and assess customer needs through managing phone, email, and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.

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At Molly Maid, our franchise owners have been preferred employers for more than 40 years because they put a strong emphasis on our people. They provide team members with a fun, rewarding work experience, career growth and advancement opportunities, and a company they can proudly represent.

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All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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I acknowledge that each independent Molly Maid franchise hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Molly Maid ("Franchisor") nor its affiliates have the power to : (1) hire, fire or modify the employment condition of franchisee''s employees; (2) supervise and control franchisee''s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Molly Maid is NOT the employer and/or joint employer for: (i) any of the job opportunity listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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