Customer Service Representative

Nesco Resource, LLC

Ashburn, VA

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JOB DETAILS

SALARY

$20–$24 Per Hour

SKILLS

Analysis Skills, Communication Skills, Continuous Improvement, Corporate Communications, Customer Relations, Customer Support/Service, Customer/Client Research, Establish Priorities, ISO (International Organization for Standardization), Interpersonal Skills, Multitasking, Options Analysis, Order Processing, Organizational Skills, Policy Development, Post-Sales, Presentation/Verbal Skills, Revenue Growth, Sales, Sales Management, Staff Training, Writing Skills

LOCATION

Ashburn, VA

POSTED

30+ days ago

Duties:
Enter and check orders. Handle customer phone calls and emails. Handle quotes and issues and update RMA's. Post sales and quotes follow up. Run reports as assigned.
Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue. Engage daily with Regional Manager to prioritize and plan work flow, tasks and activities.
Update relevant customer, account and opportunity information through various databases. Perform customer needs analysis and recommends options based on those needs.
Support ISO quality system, quality policy and continuous improvement efforts. Understand competitive landscape and accurately communicates company differentiators and value.
Responsible for helping train new employees as assigned by supervisor. Responsible for contributing to a positive and productive work environment.
Other Duties as assigned

Skills:
1-3 years of experience
Minimum of 1 year sales experience preferred
Excellent communication skills, both written and verbal
Excellent customer service skills
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Previous customer service or technical experience preferred.

About the Company

Nesco Resource, LLC

Companies need talent. You want job opportunities.

That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

When you need to find a job, we're your partner.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Staffing/Employment Agencies

EMPLOYEE BENEFITS

Paid Sick Days, Parking, Performance Bonus, Employee Referral Program

FOUNDED

1956

WEBSITE

https://nescoresource.com/

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