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Customer Service Representative

Atrium

Aston, PA

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JOB DETAILS
SALARY
SKILLS
Artificial Intelligence (AI), Communication Skills, Customer Support/Service, ERP (Enterprise Resource Planning), Genetics, Inside Sales, Interviewing Skills, Inventory Levels, Manufacturing, Order Delivery, Order Processing, Sales, Short Messaging Service (SMS), Telephone Skills, Warehousing
LOCATION
Aston, PA
POSTED
5 days ago
Client Overview:
Our client is a manufacturing company supplying insulation, fiberglass, and related materials to customers. They are seeking a Customer Service Representative to join their team on a temp-to-hire basis.

Salary/Hourly Rate:
$22/hr

Position Overview:
The Customer Service Representative will manage inbound calls, communicate with customers regarding orders, coordinate deliveries, provide sales quotes, and process new orders. The schedule for this role is Monday through Friday, 7:00 AM to 4:00 PM.

Responsibilities of the Customer Service Representative:
  • Communicate with customers via phone and email.
  • Manage inbound customer requests, provide quotes, process orders, and deliver high-quality customer service.
  • Respond to inquiries regarding deliveries, order status, and refunds.
  • Collaborate with the warehouse team to understand inventory levels.
Required Experience/Skills for the Customer Service Representative:
  • 1-2 years of customer service or inside sales experience.
  • Strong communication skills via phone and email with both new and existing customers.
  • Experience working with an ERP system.
Preferred Experience/Skills for the Customer Service Representative:
  • Experience in a manufacturing environment.
Education Requirements:
  • High school diploma or GED equivalent required.
Benefits:
  • Atrium Care Package available upon eligibility (including healthcare plans, discount programs, and paid time off).
About Atrium:What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 394983

About the Company

A

Atrium

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