Customer Service Representative

Talascend

Auburn Hills, MI

JOB DETAILS
SKILLS
Administrative Skills, Call Centers, Communication Skills, Customer Support/Service, Detail Oriented, Facilities Management, Finance, Green Construction, Leadership, Maintenance Services, Multitasking, Restaurant, Retail, Telephone Skills
LOCATION
Auburn Hills, MI
POSTED
2 days ago
Talascend is currently seeking a Customer Service Representative for a contract opportunity with our client in Auburn Hills, Michigan.

Overview

This role involves providing high-quality customer service support within a large facility, managing incoming requests, and assisting with administrative and facilities-related tasks. It offers a visible position with interaction across all organizational levels and potential for internal growth.

Responsibilities
  • Handle incoming service requests such as temperature, maintenance, and restroom issues
  • Maintain accurate logs for tracking and follow-up
  • Support vendor coordination and open order tracking
  • Assist with administrative and facilities-related tasks during slower periods

Qualifications
  • Bachelor's degree preferred (engineering, finance, environmental, construction, etc.)
  • Candidates actively working toward their degree or recent grads are encouraged to apply
  • Strong customer service experience (retail, restaurant, call center, etc.)
  • Professional, polished communication skills with critical phone presence
  • Ability to multi-task and work efficiently in a fast-paced environment
  • Comfort interacting with a wide range of individuals from frontline to leadership
  • Strong attention to detail and ability to quickly learn systems and processes
  • Demonstrated ability to perform the duties of this position through relevant experience, training, or education.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

About the Company

T

Talascend

Talascend has spent over 70 years as one of the most reliable and effective providers of staffing services to the Automotive, Manufacturing, Material Handling, Telecom, Power, Oil & Gas, Defense and Supply Chain industries. As a full-service, Veteran-Owned recruitment firm, Talascend has been an instrumental partner to job seekers across the continental U.S. In a market where demand for skills are high, count on Talascend to enhance your efforts in finding a career that perfectly fits your experience; allowing you to reach your ultimate potential. Talascend is an EEO Employer - Minorities/Females/Disabled/Veterans/Gender Identity/Sexual Orientation.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1946
WEBSITE
http://www.talascend.com/