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Customer Service Representative

confidential

Baltimore, MD

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JOB DETAILS
SALARY
$20.50–$21.50 Per Hour
JOB TYPE
Temporary, Contractor
SKILLS
Billing, Brokerage, Cargo/Freight, Customer Relations, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Purchase Orders
LOCATION
Baltimore, MD
POSTED
1 day ago
-Serve as a point of contact for customer inquiries, order updates, and product information
-Facilitate customer and visitor check-in ensuring a smooth and professional arrival experience
-Accurately process purchase orders and invoices
-Coordinate inbound and outbound shipments
-Track freight, manage shipping delays, and respond to broker and customer inquiries



-Proficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred
-Strong attention to detail with the ability to manage multiple priorities
-Prior customer service, logistics, or operations experience preferred, especially in a fast-paced environment

About the Company

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