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Customer Service Representative

The HT Group

Bastrop, LA

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JOB DETAILS
SALARY
SKILLS
Career Counseling, Computer Skills, Consulting, Customer Relations, Customer Support/Service, Driver's License, English Language, High School Diploma, Insurance, Interpersonal Skills, Interviewing Skills, Market Trend Analysis, Multilingual, Multitasking, Operational Support, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Spanish Language, Time Management
LOCATION
Bastrop, LA
POSTED
Today
  • Location: Bastrop
  • Type: Contract to Hire
  • Job #20208
  • Salary: $20.00 HOUR

The HT Group has a workforce development client in Bastrop, Texas, looking for a Customer Service Representative who is customer-focused, resourceful, and relationship-driven to guide job seekers through career services, connect them to employment opportunities, and support overall Career Center performance.

Monday-Friday 8AM-5PM onsite

Contract-to-hire

$20/hr Responsibilities:
  • Engage with customers in person, virtually, and by phone to assess career goals and provide guidance
  • Identify suitable job opportunities and make appropriate referrals
  • Advise customers on the local job market, employment services, educational resources, and job readiness strategies
  • Support job seekers with resume development, applications, interview preparation, and professional presentation
  • Build strong, cooperative relationships with internal teams, the public, and community partners
  • Recommend improvements to workforce services based on community and labor market needs
  • Contribute to Career Center performance goals through quality service and timely follow-up
  • Perform additional duties as needed to support center operations

Requirements:
  • Experience in workforce development, career services, or related customer-facing roles
  • Strong knowledge of local communities, labor market trends, and available resources
  • Proficiency in computers, systems, and basic office software
  • Exceptional customer service, communication, and interpersonal skills
  • Ability to support diverse customers and handle challenging situations with empathy
  • Strong problem solving, critical thinking, organization, and multitasking abilities
  • Ability to build effective working relationships across teams and with the public
  • High school diploma or GED required
  • Valid driver's license, insurance, and clean driving record
  • Six months of relevant experience preferred
  • Bilingual in English and Spanish strongly preferred

All qualified applicants may apply below or send an email to tatum.teer@theHTgroup.com

#MPIND

About the Company

T

The HT Group

The HT Group is a full-service Texas recruiting firm that provides businesses with timely top talent and custom-tailored staffing strategies through four specialized divisions — Staffing, Professional, Technical and Search. Recognized by Forbes as one of America’s Best Professional Recruiting Firms and top-ranked as a premiere Austin staffing agency by the Austin Business Journal, The HT Group has a trusted track record as a staffing partner that delivers on its promises.

The HT Group serves as the local recruiter and headhunter authority to Central Texas and the Golden Triangle through its Austin and Beaumont offices – each managed by an owner-partner. Let us know how we can meet your recruiting needs today.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2001
WEBSITE
https://www.thehtgroup.com/

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