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Customer Service Representative

Mid-Cal Labor Solutions

Belen, NM

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JOB DETAILS
SALARY
$18–$20 Per Hour
SKILLS
Billing, Calendar Management, Card Processing, Conservation, Continuous Improvement, Customer Support/Service, Data Entry, English Language, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Office Equipment, Order Processing, PC (Personal Computer) Systems, Problem Solving Skills, Spreadsheets, Word Processing
LOCATION
Belen, NM
POSTED
1 day ago

Mid Cal labor Solutions is currently looking for a Customer Service Representative for open position in Belen, NM. 

This is a Temporary position. This will start immediately after background and drug screen is cleared.




Qualified candidates must have the requirements listed below to be considered-




ESSENTIAL FUNCTIONS:
  • Accurately balance and complete a daily cash report
  • Takes customer orders and provides high-quality customer service as necessary
  • Assists customers in person and by phone, addressing questions regarding billing, payments, conservation
  • Enters data into the computer as required with speed and accuracy
  • Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports
  • Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs
  • Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawers, and prepares bank deposits
  • Edits meter reading, writes and resolves service orders, folds, and stuffs bills as requested
  • Updates customer accounts as needed
  • Corresponds with customers regarding metered billing status
  • Scans and saves service orders files customer and system service orders
  • Participates in the Company's Continuous Improvement Process
  • Performs work on-site in the assigned office location
  • Performs other similar duties as assigned

Required Knowledge, Skills, and Abilities:
  • Account skills for compiling adjustments and completing deposits
  • Fast and accurate data entry skills
  • Proficient with Outlook, Microsoft Word and Excel
  • Proficiency required in handling and balancing cash
  • Knowledge of English usage, spelling, grammar, and punctuation
  • Knowledge of office methods and equipment, including filing systems
  • Knowledge of principles and practices of customer service
  • Ability to operate a personal computer and other office equipment
  • Ability to manage multiple tasks accurately and with good humor
  • Ability to take initiative to address and resolve problems 

Pay Range: $18 - $20



About the Company

M

Mid-Cal Labor Solutions

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