Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
No prior experience is necessaryApply for the position today by completing the form and completing the assessment.
Salary Range: $17.00 - $22.00 per hour
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Responsibilities
Process customer policy change requests.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Property & Casualty License preferred, but willing to assist the right candidate.
Numbers & Facts
Location
Van Buren Twp, MI
Salary
$17–$22 Per Hour
Skills
Calendar Managementunmatched
Change Requests/Ordersunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Multitaskingunmatched
Salesunmatched
Sales Prospectingunmatched
Telephone Skillsunmatched
Vision Planunmatched
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