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Customer Service Representative - Bilingual

Uline

Allentown, PA

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JOB DETAILS
SALARY
$23–$28 Per Hour
SKILLS
Call Centers, Customer Support/Service, English Language, Fitness, High School Diploma, Insurance, Multilingual, Order Processing, Product Packaging, Product Pricing, Spanish Language, Team Player
LOCATION
Allentown, PA
POSTED
Today
Customer Service Representative - Bilingual

Pay from $23 to $28 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer of 2025! Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.
  • Communicate with customers over phone, email and chat.
  • Help customers navigate Uline's website and online ordering.
  • Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.
  • First-class fitness center and three miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

About the Company

U

Uline

In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.

Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.

With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.

Uline is a drug-free workplace.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Business Services - Other
FOUNDED
1980
WEBSITE
https://www.uline.jobs/

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