Campaigns, Communication Skills, Customer Support/Service, Detail Oriented, Entrepreneurship, Life Insurance, Marketing, Marketing Campaign, Microsoft Excel, Microsoft Office, Microsoft Outlook, Multilingual, Multitasking, Online Chat, Organizational Skills, Printing, Purchase Orders, Small Business, Team Lead/Manager, Time Management, Vision Plan
Join Our Team as a Campaign Coordinator!
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Are you interested in joining one of Tampa Bay’s Top Workplaces (for
12 years running!) that provides on -the -job training and a fun,
high -energy atmosphere? If you said yes, then look no
further!!!!
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About Our Company
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Founded in 1998, PostcardMania is all about making small business
marketing better, smarter, and a whole lot more fun! We're proud to be
one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing
powerhouse, we’ve built a team of over 350 amazing people and continue
to expand our impact. When entrepreneurs want to see real results,
they turn to us!
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Your Mission
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To “WOW!!” our clients by helping get their marketing campaigns
running smoothly. You are the customer’s main point of contact after
they purchase their order, all the way until completion. This includes
being the liaison point between the customer and our design team,
mailing list experts, and our printing and mailing area teams, as
well. This is a fast -paced position and requires a lot of
multi -tasking and decision making. The Campaign Coordinators must be
detail -oriented and organized to ensure the client’s deadlines are
met. This position is responsible for ensuring that the customer is
serviced perfectly and is very happy with their order!
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Ultimately, we strive for flawless, 5 -star customer service.
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Work Hours
<\/h3>- Full -time in -office position
<\/li> - Monday -
Friday from 9:00am–6:00pm with a 1 -hour lunch
<\/li><\/ul>Compensation
<\/h3>- Paid training
<\/li> - $19.50 / hr to start
<\/li> - $20.50 with a favorable review after training and
completing regular job duties
<\/li> - Bonus up to
$400 per month after 3–6 months
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Requirements<\/h3>- Pleasantly communicating with customers on the phone as well
as via e -mail and live chat
<\/li> - Ability to
navigate the computer system and e -mail system once trained
<\/li> - Ability to accurately follow customer’s written or verbal
instructions
<\/li> - Ability to communicate clearly
verbally and in writing
<\/li> - Ability to work in a
fast -paced environment
<\/li> - Ability to multitask like
a rock star
<\/li> - Willingness to provide coverage for
other areas of the department as needed
<\/li> - Must
be able to keep composure if there’s a tight deadline or
pressure
<\/li> - Reliable and responsible, the customer
and the company count on this
<\/li> - Other duties as
assigned
<\/li><\/ul>Other Requirements
<\/h3>- Minimum 2 -5 years’ experience in customer service
roles
<\/li> - Ability to type with speed and accuracy
(at least 40 wpm)
<\/li> - Basic knowledge of Microsoft
Office Suite, specifically Outlook & Excel
<\/li> - Positive outlook that can be felt by our customers and our
co -workers
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Benefits<\/h3>