Call Centers, Computer Systems, Corporate Policies, Customer Relations, Customer Support/Service, High School Diploma, Presentation/Verbal Skills, Resolve Customer Issues, Special Offers, Telephone Skills, Writing Skills
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Customer Service Representative in Biloxi, Mississippi.
What you'll do:
The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
Your job will include:
- Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
- Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
- Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
- Respond to customer needs, questions or problems in an efficient and thorough manner.
- Navigate multiple computer systems.
Experience & skills you'll need:
- High school diploma, or the equivalent.
- 1+ years of experience in a call center environment.
- Dedication to exceptional customer service.
- Excellent written and verbal communications skills.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
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Equity Lifestyle Properties Inc
Equity LifeStyle Properties, Inc. and operates the highest quality portfolio of resort communities in the United States. We have a controlling interest in over 380 quality resorts in 32 states and British Columbia with over 141,000 sites. Our goal is to create value for residents and investors by providing consistently high levels of services and amenities in attractive surroundings. Our high standards have been recognized with several "Community of the Year" awards for the outstanding quality of our communities and the professionalism of our management.
1,500 to 1,999 employees
Real Estate/Property Management
http://mymhcommunity.com/