Sign upLog in
JobsJobs in AlabamaJobs in Birmingham, ALCustomer Service Jobs in Birmingham, AL

Customer Service Representative

Martin Price Agency LLC

Birmingham, AL

Apply
JOB DETAILS
SKILLS
Claims Processing, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Insurance, Marketing, Presentation/Verbal Skills, Problem Solving Skills, Reimbursement, Resolve Customer Issues, Team Player, Time Management, Training/Teaching, Writing Skills
LOCATION
Birmingham, AL
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview: 
As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.


Responsibilities: 
  • Establish customer relationships and follow up with customers, as needed.
  • Responding promptly to customer inquiries via phone and email.
  • Providing information about insurance policies, coverage details, and claims processes.
  • Assisting clients with policy changes, updates, and renewals.
  • Investigating and resolving customer issues or concerns with empathy and professionalism.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem-solving
  • Able to learn computer functions
  • Ability to work in a team environment

About the Company

M

Martin Price Agency LLC

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Attendant Jobs in Birmingham, ALBagger Jobs in Birmingham, AL