Customer Service representative

We are looking for a motivated individual to join our team as a Customer Service representative in Draper, UT! This on-site position is for a candidate who is focused on providing high quality customer service and is able to support the overall daily business operations. The Customer Service representative role is needed to ensure customer satisfaction, maintain business relationships, and support the team as a whole.

The Customer Service representative is responsible for engaging and managing customer interactions, tailoring solutions to their needs, while supporting the overall function of the business. This Customer Service representative position is optimal for someone who is detail-oriented, professional, and enjoys working with people in a customer-facing role.

Daily Responsibilities as a Customer Service representative:

• As a Customer Service representative communicate with customers in a professional and productive manner to ensure their needs are met
• Manage customer inquiries, concerns and service requests efficiently and effectively
• Create personally-tailored solutions for customers’ concerns/problems
• Support daily business initiatives by maintaining client relationships and serving as a main point of contact for customers as the Customer Experience Associate
• Collaborate with team members to ensure daily objectives for the local business are met and carried out efficiently
• Assist with onboarding new customers and maintaining accurate business accounts
• Represent the company well by sustaining a professional and positive attitude throughout all customer interactions to

Qualifications to be a Customer Service representative: 

• High school diploma, GED or equivalent education 
• Able to communicate effectively with customers and team members
• Detail-oriented and able to understand the importance of keep accurate records with regards to onboarding new clients/assisting existing clients
• Understands the importance of customer service and satisfaction
• Productive, reliable and a team player
• Willing to learn and assist with business operations 
• Able to work on-site in Draper, UT

This Customer Service representative position is great for those who are wanting to gain experience within the business industry and enjoy working with people. This role also provides you with the unique opportunity to acquire important skills and a proper foundation to enhance your level of experience. If you enjoy working with people, thrive in a dynamic work environment, and are looking to start a career in business, apply today with Aventis Management and join our team as a Customer Service representative!