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Customer Service Representative

NCN CO

Bothell, WA

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JOB DETAILS
SKILLS
Accounts Payable, Adobe Product Family, Background Investigation, Calendar Management, Card Processing, Communication Skills, Computer Skills, Create Graphs, Custodial Services, Customer Support/Service, Detail Oriented, Establish Priorities, Financial Audit, Financial Statements, Housekeeping/Cleaning, Laundry, Microsoft Excel, Multitasking, Organizational Skills, Property Maintenance, Pumps, Reconciliation, Team Player, Technical Support, Telephone Skills, Writing Skills
LOCATION
Bothell, WA
POSTED
30+ days ago

Lake Pleasant RV Park is looking for a new customer service representative.  We offer year-round sustainable employment for all of our employees. We are looking for long-term, full-time, and part-time employees. Are you looking for a new adventure?


We are a family-owned business serving the RV Community on a nightly, weekly, and seasonal basis. Our ideal candidate will be comfortable interacting with guests from all over the world, have a pleasant and welcoming demeanor, and be willing to work in a team environment. Weekend and (some) holiday work is a must.  Propane tank filling training and pumping ability is a requirement for this position.
 
Qualifications for consideration:
  • Draft correspondences and other formal documents
  • Plan and schedule reservations
  • Greet and assist onsite guests
  • Answer inbound telephone calls
  • Develop and implement organized filing systems
  • Perform all other office tasks
  • Customer Service (create a pleasant, welcoming environment for guests)
  • Computer experience (especially Excel, google suite, and any new programs)
  • Ability to pump propane into cylinders and motor homes (lifting of tanks is necessary)
  • Multitasking/sense of urgency/pro-activeness
  • Cleaning office/Laundry room
  • General building maintenance/restroom cleaning
  • Knowledge of the surrounding cities and ability to give directions
  • General knowledge of RVs is a significant plus
  • Work in a team-based environment
  • Work with limited directions, learning the system and being proactive
  • Pay is determined based on experience
  • Weekend work is required
  • Back-to-back shifts are a possibility
  • A STRONG understanding of the importance of attendance requirements due to the limited staffing.
  • Must be able to pass a full background check before a formal job offer.
What will help you excel in this position: 
 
·         Proficiency in using technology to support work activities, e.g., expertise in Adobe and Excel with proven ability to develop charts and graphs to summarize information for reporting.
·          Communicate effectively on the telephone, in person, and in written correspondence.
·         Prioritize workflow and complete multiple tasks simultaneously and accurately.
·         Detail-oriented and highly organized with proven follow-up capabilities.
·         Processing accounts payable.
·         Reconciling cash receipts.
·         Auditing financial statements.
·         Entering information into the daily monetary logged database:
 - Reconciling Bank Statements
 - Record transactions
 - Processing Payments via Credit card machine

About the Company

N

NCN CO

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