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Customer Service Representative

Brilliance LLC

Boynton Beach, FL

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JOB DETAILS
SALARY
$45,000–$55,000 Per Year
SKILLS
Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, English Language, Health Insurance, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Service Delivery, Slack, United States Department of Energy (DOE), Writing Skills
LOCATION
Boynton Beach, FL
POSTED
4 days ago
About the Job

Customer Service Representative

Location: Boynton Beach, FL (Onsite)

Salary: $45,000 - $55,000/year (DOE + performance)

Schedule: Full-time | Monday-Friday | Day Shift | No Weekends

Hours: Shifts scheduled between 9:00 AM and 9:00 PM (8-hour shifts with a 1-hour lunch break)

About the Role

We're looking for a customer-focused, detail-oriented professional who enjoys helping people and delivering premium service. In this role, you'll support customers of a well-established luxury brand, ensuring every interaction is smooth, helpful, and memorable.

What You'll Do:

  • Deliver exceptional customer support via phone in a professional and friendly manner.
  • Assist customers with inquiries related to high-end luxury products.
  • Accurately document and manage interactions using CRM systems.
  • Collaborate with team members via Slack and Google Workspace.
  • Focus on problem-solving and creating a positive customer experience.
What We're Looking For:
  • Strong communication skills (written and verbal English).
  • A genuine passion for customer service and helping others.
  • Ability to stay organized and multitask in a fast-paced environment.
  • Experience with CRM tools, Slack, or Google Workspace is a plus.
Why Join Us?
  • Established & Growing Company - Over 35 years in business
  • Reputable Luxury Brand - 3,000+ 5-star Trustpilot reviews
  • Career Growth Opportunities - We promote from within
  • Supportive Team Culture - Collaboration and respect are at our core
Compensation & Benefits:
  • Paid Time Off: 5 vacation days (after 1 year) + paid federal holidays.
  • 401(k): Eligibility after 6 months.
  • Health Insurance: Company contribution included.

About the Company

B

Brilliance LLC

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