Billing, Calendar Management, Communication Skills, Customer Satisfaction, Customer Service Software, Customer Service Tools, Customer Support/Service, Dental Insurance, Documentation, Establish Priorities, Franchise Management, Health Insurance, Interpersonal Skills, Maintenance - Plumbing, Multitasking, Plumbing, Resolve Customer Issues, Team Player, Track Customer Issues
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
About the Role:
We are seeking a Customer Service Representative to join our team at bluefrog Plumbing + Drain of Boynton Beach FL. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our clients and ensuring their needs are met.
Responsibilities:
- Handle incoming customer inquiries and provide information about our services
- Schedule appointments for our plumbing and drain services
- Assist with billing and invoicing inquiries
- Follow up with customers to ensure satisfaction
- Maintain accurate customer records and documentation
Requirements:
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using customer service software and tools
- Positive and professional demeanor
- Familiar with Service Titan
About Us:
bluefrog Plumbing + Drain of Boynton Beach FL has been providing top-notch plumbing and drain services to the Boynton Beach, FL area for over 10 years. Our commitment to customer satisfaction and our friendly, professional team make us a trusted choice for plumbing needs. We offer a supportive and collaborative work environment for our employees, with opportunities for growth and development.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing + Drain Corporate.
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bluefrog Plumbing + Drain of Boynton Beach FL