Seeking a high-energy Customer Service Representative in Springfield or Branson, offering $15-$18/hr plus bonuses.
We need a proactive problem-solver who excels in a fast-paced environment and can turn customer concerns into 5-star solutions.
Benefits include trust and autonomy, a dynamic work setting, performance-based rewards, and modern tools like ServiceTitan.
Responsibilities: handle a range of customer calls with empathy, resolve issues quickly, drive revenue through follow-ups, and accurately document interactions.
Success is measured by high resolution rates, customer satisfaction, and data accuracy.
Requirements: strong communication, detail-oriented data entry, team player with computer skills, positive attitude, and flexible schedule including weekends and overtime.