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Customer Service Representative

Sunrise Systems Inc

Brea, CA

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JOB DETAILS
SALARY
$22–$22.50 Per Hour
SKILLS
Customer Satisfaction, Customer Support/Service, Electronic Data Interchange (EDI), Field Sales, Manufacturing, Medical Equipment, Order Processing, Pricing, Problem Solving Skills, Sales, Sales Support, Telephone Skills, Time Management
LOCATION
Brea, CA
POSTED
1 day ago
Our client, a leading Medical Device manufacturing company, is looking for a Customer Service Representative. This is for an initial duration of 05 months and is located at Brea, CA.
 
Job Title: Customer Service Representative
Reference ID: 26-03091
Location: Brea, CA.
Duration: 05 months
Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship)
 
Description:
  • Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fastpaced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency.
  • To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.

Key Responsibilities:
  • Answering phones in a timely and efficient manner.
  • Processing customer orders via fax, EDI and phone.
  • Responsible for the entry of all standing orders and special pricing agreements for a designated region.
  • Supporting the field reps (both sales and service) with day to day inquire and placing of their orders. Proof of delivery of shipments, as needed.
  • Maintain level of accuracy both as a department and individually.
  • Knowledgeable on our products and special projects as deemed necessary by manager.

Compensation: The hourly rate for this position is between $22-22.50 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
 
Interested and Qualified candidates, please send your most recently updated word document resume to

Jaffer.s@sunrisesys.com

or

Pavan.P@sunrisesys.com


 
 
 

About the Company

S

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

  • Business, management, and technical fields
  • Information technology consulting and software solutions.
  • Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
  • Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

  • Design, development, and support of cloud-based solutions from simple to highly complexed
  • Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
  • Data processing and data migration
  • Application re-engineering and platform migration
  • Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1990
WEBSITE
http://www.sunrisesys.com/

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