Sign upLog in

CUSTOMER SERVICE REPRESENTATIVE

Personnel Services

Brenham, TX

Apply
JOB DETAILS
SALARY
$19–$21 Per Hour
SKILLS
Analysis Skills, Customer Relations, Customer Support/Service, Data Entry, Demand Forecasting/Planning, Electronic Data Interchange (EDI), English Language, Manufacturing, Manufacturing/Industrial Processes, Microsoft Office, Order Processing, Presentation/Verbal Skills, Resolve Customer Issues, SAP, Shipping/Receiving, Writing Skills
LOCATION
Brenham, TX
POSTED
1 day ago
Job Description

CUSTOMER SERVICE REPRESENTATIVE

Monday - Friday

8:00 am - 5:00 pm

$19.00 - $21.00 per hour

ESSENTIAL JOB FUNCTIONS

  • Maintain a positive and professional attitude toward customers at all times.
  • Process customer orders received through email and EDI and distribute to scheduling and shipping departments.
  • Professional and accurate communication with both internal and external customers.
  • Learn FXI's manufacturing processes and products to provide the knowledge necessary to deliver excellent customer service.
  • Review customer open order reports to ensure internal system aligns with customer requirements.
  • Acknowledge and work to resolve customer complaints/issues.
  • Analyze customer forecast/demand and communicate changes to materials team.
  • Keep accurate and detailed records of customer interactions, transactions, concerns as well as any actions and resolutions taken.
  • May work on special projects/assignments upon request.
JOB REQUIREMENTS
  • High School diploma or GED equivalent required
  • Proficient in Microsoft Office
  • Excellent data entry skills a must
  • SAP experience desired
  • Proficient in English with excellent verbal and written skills
  • Previous Customer Service experience in a manufacturing environment preferred

About the Company

P

Personnel Services

Resume Resources

Free Resume TemplatesFree Resume Builder