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Customer Service Jobs in Brook Park, OH

Customer Service Representative

Anderson|Biro Staffing

Brook Park, OH

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JOB DETAILS
SALARY
$18–$19.50 Per Hour
SKILLS
Billing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Inventory Management, Inventory Reports, Lift/Move 30 Pounds, Logistics, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Resolve Customer Issues, SAP, Service Delivery, Shipping Documents, Team Player, Time Management, Warehousing, Writing Skills
LOCATION
Brook Park, OH
POSTED
2 days ago

We are seeking a detail-oriented Customer Service Representative to support daily warehouse and logistics operations. This role serves as a key point of contact for customers, ensuring orders are processed accurately, inventory records remain current, and customer inquiries are resolved promptly. The ideal candidate enjoys working in a fast-paced environment, is highly organized, and takes pride in delivering exceptional service.
Key Responsibilities
  • Process inbound and outbound customer orders accurately and efficiently
  • Generate shipping documents, work orders, and related paperwork
  • Maintain accurate inventory records and customer information
  • Coordinate special and time-sensitive shipping requests
  • Track and trace shipments and communicate updates to customers
  • Send completed bills of lading and shipment documentation in a timely manner
  • Maintain damage reports and communicate issues as needed
  • Support customer billing activities and reporting requirements
  • Respond professionally to customer inquiries regarding orders, inventory, invoices, and shipments
  • Collaborate with warehouse and administrative teams to ensure smooth operations
  • Assist with additional clerical and operational tasks as needed
Qualifications
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Proficiency with Microsoft Office and warehouse management systems (WMS);SAP experience is a plus
  • Customer service experience preferred
  • Warehouse, logistics, or distribution experience preferred
  • Ability to work independently while contributing to a team environment
  • Ability to lift up to 30 pounds when necessary
Why Join This Team?
  • Stable, full-time opportunity with a growing operation
  • Team-oriented and supportive work environment
  • Safety-first culture
  • Opportunity to develop new skills and grow your career

Location: Brook Park, OH
Schedule: Monday-Friday, 8: 00 AM - 4: 30 PM
Pay: $18.00-$19.50 per hour, based on experience

AndersonBiro Staffing, LLC is a full-service staffing firm. Our motto here is Powerful Teams...Practical Strategies®and our clients appreciate our flexible, realistic approach to doing business and delivering effective results.

About the Company

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Anderson|Biro Staffing

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