Customer Service Representative

Customer Service Representative

Join a fast growing company in the electrical and lighting supply industry where customer experience is a top priority. The Customer Service Representative will play a key role in supporting clients, coordinating orders, and ensuring that every interaction is handled with professionalism and efficiency.

This position is ideal for someone who enjoys working with people, thrives in a busy office environment, and takes pride in delivering excellent service. The right candidate is upbeat, detail oriented, and proactive in making sure customers feel supported and taken care of.

Key Responsibilities:

• Provide friendly and professional support to customers
• Assist with order processing and track order status
• Respond to customer inquiries and provide product information
• Coordinate with internal teams to ensure smooth order fulfillment
• Maintain accurate records of customer interactions and orders
• Follow up with clients to ensure satisfaction and resolve concerns
• Help maintain an organized and efficient customer service process

Qualifications:

• Prior customer service or office experience preferred
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to multitask and manage priorities in a busy office environment
• Friendly, positive attitude and strong work ethic

Location: Brooklyn, NY

Type: Full time

Salary: $60,000–$80,000/year

To apply, send your resume to Yisroel@SwiftStaffingGroup.com with the subject line:

Customer Service Representative – Job ID #3554521

Refer a friend and earn up to $1,500 upon a successful hire