Sign upLog in
JobsJobs in New YorkJobs in Brooklyn, NYCustomer Service Jobs in Brooklyn, NY

Customer Service Representative

NoorStaffingNursing

Brooklyn, NY

Apply
JOB DETAILS
SALARY
SKILLS
Childcare, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, High School Diploma, Lift/Move 50 Pounds, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multilingual, Multitasking, People Management, Physical Demands, Problem Solving Skills, Spanish Language, Team Player, Time Management
LOCATION
Brooklyn, NY
POSTED
Today
Job Title: Customer Service Representative (CSR)
Location: Brooklyn, NY
Duration: May 4 - October 30 (Possible Extension)
Schedule: Monday - Friday, 8:30 AM - 5:30 PM (40 hours/week)
Pay Rate: Up to$22/hour
Openings: 1

Position Overview:
We are seeking a dedicated and customer-focused Customer Service Representative to support program participants by providing guidance, resources, and ongoing assistance. This role requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities:
  • Build and maintain strong relationships with customers and monitor their engagement and progress
  • Assist customers through program enrollment, eligibility, and service processes
  • Conduct workshops, orientations, and training sessions as needed
  • Provide support in accessing services such as education, childcare, transportation, and other resources
  • Follow up with customers to ensure needs are met and issues are resolved
  • Maintain accurate and timely documentation of all customer interactions
  • Collaborate with team members to address and resolve participant concerns
  • Identify and communicate any barriers impacting customer engagement
Qualifications:
  • High School Diploma or GED (required)
  • Strong customer service and problem-solving skills
  • Ability to handle customer concerns calmly and professionally
  • Basic computer proficiency (Microsoft Word, Excel, PowerPoint, Email, Teams)
  • Ability to multitask and manage multiple priorities
  • Strong communication and teamwork skills
  • Bilingual Spanish is a strong plus
Additional Requirements:
  • Completion of a computer assessment
  • Resume review and video screening prior to submission

Benefits information
Benefits include medical, dental, vision, and paid sick time

Equal Employment Opportunity Statement:

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic."

Physical Requirements:

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements

About the Company

N

NoorStaffingNursing

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Attendant Jobs in Brooklyn, NYBagger Jobs in Brooklyn, NYCustomer Service Representative Jobs in Brooklyn, NY