Want to know if you’re a fit? Upload your resume and let our AI show you.
Skills
Call Centersunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Multitaskingunmatched
Pest Controlunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Schedule Developmentunmatched
Telephone Skillsunmatched
Typingunmatched
Description
Job Description:
Call Center - Customer Service Representative
Location: Buchanan, NY (On-site. No remote or hybrid work.)
Pay Range: $21 - $23 / hr (depending on experience)JP McHale Pest Management LLC, an Anticimex Company, is a top professional pest control company.Qualifications for Call Center Representative:
Exceptional customer service and phone skills
Excellent communication skills
Ability to multitask in a fast-paced call center environment.
Strong attention to detail with problem-solving capabilities
Strong listening skills
Ability to achieve our call center goals.
Proficient at typing & comfortable with computers
Responsibilities of the Call Center Representative:
Answer inbound customer calls in a fast-paced environment.
Empathize & understand customer's urgent need for service.
Create Tickets and Schedule the customer's appointment.
Answer customer questions and provide service information.
Communicate with customers via chat or email.
Coordinate and communicate with other internal departments.
Be prepared to complete other duties delegated on an as-needed basis.
No Pest Control Experience Needed- We will train you!
Benefits- Enrollment Eligibility Begins the 1st Month Following the Date of Hire
Paid Holidays
Paid Sick Time & Vacation
Dental Insurance
Vision Insurance
Medical Insurance
401 (k) Matching
At Anticimex, we are driven by our Purpose:To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions