Seeking a Customer Service Representative I to provide frontline support by managing customer inquiries, processing orders via email, EDI, and portals, and ensuring accurate order verification using Oracle systems.
Responsibilities include handling product, pricing, and lead time questions, coordinating order changes, resolving service issues, and communicating updates proactively.
Qualifications include an associate's degree or equivalent and at least 2+ years of customer service experience.
Ideal candidates are detail-oriented, knowledgeable of order processes, and committed to delivering high-quality service while adhering to safety protocols.
This role offers a pay range of $20.00-$22.00, with benefits including health, welfare, and retirement plans.
Join a diverse, inclusive environment focused on continuous improvement and making a global impact in transportation industries.