Administrative Skills, Adobe Product Family, Commercial Real Estate, Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, HVAC, High School Diploma, Interpersonal Skills, Maintenance - HVAC, Maintenance - Plumbing, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Organizational Skills, Telephone Skills
Customer Service Representative | Part Time
Position Overview: This is an in-office position supporting the administrative team with answering phones, talking with customers that come into our location, writing service tickets, collecting payment from over the phone and in-person, digital filing and providing excellent customer service!
Pay: $16.00 per hour
Hours: 9:00am to 2:00pm |Part- Time
Schedule: Monday through Friday
Powder River Heating & Air Conditioning | Buffalo WY
We provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979!
What we have to offer:
- Positive work environment
- Supportive management team
- Locally owned & operated
Essential Job Duties:
- Answering incoming calls and making outbound calls
- Greeting customers
- Composing service tickets
- Collecting payment over the phone & in-person
- Uploading documents to SharePoint
- Completing deposits daily
- Filing
- Assisting officer personnel
Qualifications/ Skills:
- Stellar customer service skills
- Excellent and interpersonal communication skills
- The ability to cultivate and maintain strong relationships with clients and employees
- A clear and professional speaking voice as phones are a huge part of the position
- Able to type 40 + WPM with accuracy
- Data entry, filing, and other general office duties
- Knowledge of MS Outlook, MS Office Suite, specifically Word, Excel, and Adobe
- Strong organizational skills and high attention to detail
- High school Diploma or equivalent
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Powder River Heating and Air Conditioning