Camarillo, CA (Fully Onsite)
$22.00-$25.00/hr DOE
Full-Time | Monday-Friday
Are you a customer-focused professional who thrives in a fast-paced environment? We're seeking an experienced Customer Service Representative to join a growing team in Camarillo. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and coordinating across multiple departments to deliver exceptional service.
Serve as a primary point of contact for customers, ensuring a smooth and positive experience from start to finish.
Coordinate service requests, returns, repairs, and product support activities while maintaining accurate records and documentation.
Partner with vendors, manufacturers, and internal teams to ensure projects and service requests are completed on time.
Provide proactive updates to customers and help resolve questions related to service status, documentation, and order fulfillment.
Collaborate with teams across operations, shipping, quality, and accounting to support business objectives and customer satisfaction.
Contribute to process improvements and help drive operational efficiency within the customer support function.
High school diploma or GED required. Bachelor's Degree preferred.
2+ years of customer service, client support, or service operations experience
Strong multitasking and organizational skills with exceptional attention to detail
Experience working with CRM systems and business software platforms
Proficiency in Microsoft Office applications
Knowledge of international shipping, logistics, or import/export processes is highly desirable
Bilingual candidates are strongly encouraged to apply
Competitive pay based on experience
Collaborative and supportive team environment
Opportunity to make a direct impact on customer satisfaction
Stable full-time schedule with room for professional growth
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.