Qualified Staffing is seeking a dependable and detail-oriented Customer Service Representative to join a reputable logistics client in Cartersville, GA. This role serves as a key point of contact between customers, warehouse operations, and internal teams to ensure accurate order processing and excellent service delivery. Contract to hire opportunity.
Customer Service Representative Key Responsibilities:- Serve as the primary point of contact for customer inquiries regarding orders, shipments, and inventory.
- Process customer orders accurately and in a timely manner.
- Communicate with warehouse and transportation teams to resolve order or delivery issues.
- Maintain accurate records, reports, and documentation.
- Track shipments and follow up on discrepancies or delays.
- Ensure compliance with company policies and customer requirements.
- Provide professional, timely, and courteous customer support.
Customer Service Representative Qualifications:- Previous customer service experience in logistics, warehousing, or supply chain
- Strong communication and problem-solving skills
- Basic computer proficiency (Microsoft Office, WMS & SAP experience)
- High attention to detail and ability to multitask in a fast-paced environment
- Reliable, punctual, and able to work independently and as part of a team
- High School Diploma or GED required
Schedule & Compensation:- Mid shift - Monday - Friday, 2pm - 11pm
- $18.50/hour
Why you’ll love working with us:- Competitive pay
- Healthcare benefits
- 401k options
- Growth and advancement opportunities
How to Apply:Apply online at www.q-staffing.com and call us at 770-419-1776