Seeking a Customer Service Representative to support rapid growth by managing customer retention, acquisition, and support. This onsite role involves handling inbound and outbound calls, data entry, and providing high-quality service.
Major duties include uncovering sales opportunities, addressing customer inquiries, providing product and policy information, collecting payments, and updating account data. Candidates should have 3+ years of customer service experience, sales skills, and strong communication and computer skills. Flexibility to work OT and weekends is required.
Benefits include health insurance, 401k, paid time off, training, bonuses, and more. This is a safety-sensitive position requiring pre-employment drug screening and equal opportunity employment.