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Customer Service Representative

Molly Maid, LLC

Cary, NC

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JOB DETAILS
SALARY
$15–$18 Per Hour
SKILLS
Custodial Services, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Email Management/Administration, Housekeeping/Cleaning, Incentive Programs, Needs Assessment, Sales, Telephone Skills, Time Management, Training/Teaching
LOCATION
Cary, NC
POSTED
1 day ago
Location: Cary, NC, 27511 Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.Ready to join a company and a team that will support you? Apply today - we're ready for you!Prior customer service, office or cleaning experience preferred but not required!This job is right for you if you are self-motivated, thrive in fast-moving environments, and can manage time to effectively to meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique, including our proven cleaning process, commercial-grade equipment and supplies, and our unique culture. Full-time. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive weekly incentives!We provide:Paid training on our proven systems that delight customers. Come grow with us!A stable and consistent work scheduleA fun culture where success is celebrated as a teamAccess to ongoing training Branded and comfortable clothingAdvancement opportunities - we promote from within!If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $15-$18 and is dependent on your experience. • Earn vacation and holiday pay• Earn an additional $200 per week with incentive program.As a Customer Service Representative, you will be responsible for:• Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we'll celebrate milestones as a team and have fun in the process! • Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too. Show them you care about their home; make a connection, and you'll win.• Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team. • Customer Satisfaction - Identify and assess customer needs through managing phone, email, and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.

About the Company

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Molly Maid, LLC

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