Job Summary
The Customer Service Representative must have extensive knowledge of the service area.
Job Responsibilities
Intake orders via centralized call center
Process credit card charges
Answer heavy phone volume
Negotiate delivery times with customers
Coordinate with quality control and office personnel to ensure service and delivery of products
Perform other duties as assigned
Qualifications
High School Diploma or equivalent
3 years of experience in a customer facing role
Knowledge, Skills, and Abilities
Interest in pursuing a sales career
Ability to manage smartphones and digital tools
Experience with downloading and setting apps on IOS and Android
MS Office intermediate to high level required
Bilingual (Spanish Preferred)