Customer Service Representative
Cincinnati, Ohio
1st Shift
Pay- $22 to $25 an hour
Temporary Assignment
LHH Recruitment Solutions is partnering with our client to identify a Customer Service Representative
Position Summary:
Our client is seeking a detail-oriented and customer-focused Customer Service Representative with experience in manufacturing or logistics environments. This role will support daily customer interactions, order processing, and coordination with internal teams to ensure timely and accurate service. Candidates must have prior experience in manufacturing or logistics to be considered.
Key Responsibilities:
Serve as the primary point of contact for customer inquiries regarding orders, shipments, and product information
Manage and process customer orders from entry through fulfillment
Coordinate with production, warehouse, and logistics teams to ensure on-time delivery
Maintain strong relationships with business clients, providing high-level B2B customer support
Resolve customer issues related to orders, shipping delays, and product concerns
Update and maintain accurate records within internal systems
Communicate proactively with customers regarding order status and any potential delays
Qualifications:
2 to 4 years of customer service experience in a manufacturing or logistics environment required
Experience supporting B2B customers strongly preferred
Strong client and customer relationship management skills
Experience with Microsoft Dynamics is a plus
Proficiency in Microsoft Office; ability to learn internal systems quickly
Excellent communication, problem-solving, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Additional Information:
1st shift schedule
Temporary assignment with potential for extension based on business needs
Opportunity to gain experience with a reputable organization through LHH Recruitment Solutions
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Pay Details: $22.00 to $25.00 per hour
Search managed by: Bianca Kimble
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.