Customer Service Representative

Benefits:

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Wellness resources

The Customer Service Office Position works collaboratively with our Customer Service Manager to answer phones/emails/texts communicating with customers and potential customers, addressing customer issues, providing price quotes and services, and assisting customers with any other needs. This position is perfect for the active go getter who enjoys year-round employment in an up-beat environment.

Benefits and Perks:

Competitive salary + Commissions

Employee Discount

Top Rated Company with Collaborative Company Culture

Scheduled 5-day work week

Paid time off

Daily Tasks include:

Takes inbound calls/emails/texts from customers and potential customers

Makes outbound calls to follow up on quotes and ensure customer satisfaction

Sells services by phone/email/text

Offers needed services to customers

Provides Lawn Doctor service solutions when possible

Routing technicians daily work/processing daily work

Requirements:

Good written and verbal communicationon skills

Attention to details necessary

Friendly and enjoys meeting new people

Positive attitude and works collaboratively with team members and customers

Basic computer skills

Ability to work in a fast pace environment

Some Saturday availability. Usually, 1 Saturday morning a month.

No need for experience in the lawn care industry, it is helpful but not needed. The right person is passionate about communications and sales and is willing to learn the Lawn Doctor lawn service features and benefits.

Training will be provided on our software, communications platforms, and specialty equipment.

The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills. Actual experience in the lawn care industry is highly desirable but not required.

• All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.