Customer Service Representative

Join a team that cares about our customers and you! Sonia Granado Farmers Insurance in Cleburne, Texas, is looking for a committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Salary Range: $25000.00 - $45000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Hands on Training

Mon-Fri Schedule

Responsibilities

• Process customer policy change requests.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Cold call, direct email and perform other lead generation activities.

• Must be highly self-motivated.
• Excellent Spelling and Grammar skills.
• Strong work ethic and leadership skills.
• No insurance experience required but must be willing to learn
• Strong communication skills, both oral and written.