Customer Service Representative

The Customer Service Representative plays a key role in providing exceptional in-person support for our energy services. Working within a large team, this position involves direct customer interaction to address inquiries, resolve issues, and ensure a positive customer experience. Representatives have opportunities for career advancement, including leadership roles, and must be flexible with frequent travel requirements.

Responsibilities

• Engage directly with customers to address questions and provide support
• Demonstrate thorough product knowledge of energy services
• Communicate clearly and effectively in person
• Identify and resolve customer problems efficiently

Preferred Qualifications

• Entry-level experience in customer service
• High school diploma or equivalent
• Strong communication skills
• Ability to multitask and manage time effectively
• Active listening skills