Serves as the point of contact for customers handles inquiries comments and service requests. Responsible forproviding information about products services and resolving issues. Ensure customer satisfaction by delivering timelyand effective support.Job Duties• Make outbound calls answer phones check voicemail forward calls as needed and take messages• Direct guests route calls as needed• Upload data and provide tracking information on documents and logs• Assist customers with questionsinformation requested• Work closely with all Opus Inspection departments to improve the level of service to the customer.• Performs customer service-oriented duties as assignedOpus Inspection Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Serviceindustry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for VehicleInspection through innovative technologies customer focus and operational excellence. Opus technologies and serviceshelp our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs VehicleInformation Databases and developing differentiated solutions for remote vehicle monitoring.