Customer Service Representative - Collections

J & J Staffing Resources
  • Newark, DE
  • $16 Per Hour
Today

Job Description

Newark, DE

Order: 326405

Order Type : Temp To Full-Time

Collections Specialist

Location: Newark, Delaware (Onsite)
Pay: $16.00 Per Hour
Duration: Temp-to-Hire

Position Overview

Our client in Newark, DE is seeking a Collections Specialist to join their team. This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM.

Essential Duties:

  • Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work
  • Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management
  • Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company
  • Adhere to and abide by all regulations as set forth by the FDCPA
  • Any other duties as assigned by General Manager or Section Manager
Qualifications & Skills:
  • Must be available to attend and complete entire training program
  • Required to work 2 nights per week until 9pm
  • Strong customer service, written, and oral communication skills required
  • Ability to work well under pressure, independently, and meet deadlines
  • Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred)

For more information regarding this position or other opportunities contact J & J at:

Newark@JJstaff.com or 302-738-7800.

Why Join J & J?
J & J is a veteran founded and owned company honored by Forbes as one of the nation's Best Professional Recruiting Firms.

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J's Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: www.JJStaff.com.

We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional. Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.

Numbers & Facts

LocationNewark, DE

Skills

  • Administrative Skillsunmatched
  • Banking Servicesunmatched
  • Biotech and Pharmaceuticalunmatched
  • Communication Skillsunmatched
  • Credit Reportsunmatched
  • Credit and Collectionsunmatched
  • Customer Support/Serviceunmatched
  • Documentationunmatched
  • Fair Debt Collection Practices Act (FDCPA)unmatched
  • Financeunmatched
  • Health Information Technologyunmatched
  • Legalunmatched
  • Medical Billingunmatched
  • Past Due Accountsunmatched
  • Presentation/Verbal Skillsunmatched
  • Record Keepingunmatched
  • Regulationsunmatched
  • Time Managementunmatched
  • Training Programunmatched
  • Writing Skillsunmatched

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