Customer Service Representative

Hardscapes and Masonry

Columbia, MO

JOB DETAILS
SKILLS
Billing, Communication Skills, Customer Satisfaction, Customer Support/Service, Field Sales, Lift/Move 50 Pounds, Manufacturing, Microsoft Office, Organizational Skills, Problem Solving Skills, Sales, Team Player, Technical Support
LOCATION
Columbia, MO
POSTED
1 day ago
We are seeking a Customer Service Representative to join our team!

*This is an on-site role, and will not be remote or hybrid, at any time.*

What We Offer:
  • Work in a team-oriented environment where collaboration is a priority.
  • Achieve your professional goals without sacrificing the balance between work and life.
  • A comprehensive benefits package with options to choose what works best for you and your family.

About the Role:

As a Customer Service Representative with Midwest Best Block you are responsible for:
  • Providing in-person and on-the-phone customer service to our contractors and customers.
  • Providing technical assistance for installing and maintaining the products we sell.
  • Creating accurate and complete invoices/sales orders.
  • Working with Outside Sales Representatives.
  • Ensuring customer satisfaction.
  • Maintaining knowledge of products and their applications.
  • Assisting dispatch with orders.
  • Completing daily paperwork.
  • Forklift experience preferred
  • Must be able to wear safety glasses, and all other PPE as required
  • Ability to safely lift and move objects up to 50 pounds occasionally

About You:

The ideal candidate for this role will have:
  • A basic knowledge of Microsoft Office programs.
  • Good organizational and communication skills.
  • Strong problem-solving skills.
  • Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).

Ready to apply?

The process is simple. Click on the "apply" button to get started or apply in person.

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About the Company

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Hardscapes and Masonry