Customer Service Representative

Central Bancompany

Columbia, MO

JOB DETAILS
SKILLS
Cross-Selling, Customer Support/Service, Resolve Customer Issues, Sales, Telephone Skills
LOCATION
Columbia, MO
POSTED
Today
Customer Service Representative

Answer incoming calls from customers needing assistance in a variety of areas. Fulfill customer service functions. Answer questions, give explanation, and solve problems for customers. Complete special projects as assigned. College degree or high school education with relevant work experience preferred. Previous banking experience not required, but strongly recommended. One year sales experience and two years service experience preferred. Ability to learn a great deal of information in a short time. Great deal of initiative to sell and cross-sell products. Possess the flexibility to accept and help promote changes. Excellent problem solving and analytical skills. Strong commitment to customer service. Self starter requiring minimal supervision. Professional phone skills.

About the Company

C

Central Bancompany

Central Bank has been serving the St. Louis metropolitan area for over 115 years. Since our inception we have been a conservative financial institution and have always focused on the basic business of making loans in and attracting deposits from the communities we serve. Today we still take the same approach to our business throughout the metropolitan area.

We offer local management, long-term stability and a full range of deposit and lending products and services coupled with a very personalized approach to providing financial services.

We are one of the top mortgage lending providers in the St Louis area with a knowledgeable and experienced group of loan officers and mortgage staff. Our commercial lending team has a long history of working with businesses to finance their needs today and as they grow in the future.

Central Bank offers a full range of online banking services including online bill pay, mobile check deposit, e-statements and a full complement of checking and savings products

Central Bank is a wonderful place to grow and develop your talent! We are more than a place to work, we encourage teamwork, community involvement, and a family environment rooted in respect and pride for each person who contributes to our success and the success of our customers.

Central Bank is family-owned. We refer to our team as our “Central Bank family.” This comes from a genuine appreciation for the people who dedicate their talent to our company’s success. Providing outstanding benefits is one of the primary ways we strive to be an employer-of-choice. Our overall compensation philosophy is based on pay for performance and ensures our employees are paid competitively. Our employees also have access to a comprehensive package of benefits, rewards and recognition.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Banking
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance
FOUNDED
1902
WEBSITE
https://www.centralbank.net/