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Customer Service Representative

Kimbrell's Home Furnishings

COLUMBIA, SC

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JOB DETAILS
SKILLS
Business Development, Business Growth, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Documentation, Financial Systems, Furniture, Furniture Sales, Health Insurance, Interpersonal Skills, Lead Generation, Leadership, Multitasking, Operational Support, Operations, Organizational Skills, Partner Sales, Point of Sale (POS) Systems, Record Keeping, Retail, Retail Management, Revenue Growth, Sales, Sales Support, Training/Teaching, Vision Plan
LOCATION
COLUMBIA, SC
POSTED
30 days ago
Benefits:
  • + Commision
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Kimbrell’s Furniture - Customer Service Representative (CSR)

Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.


Why Join Kimbrell’s?


At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a career opportunity with a path into leadership and sales roles. If you’re motivated, people-focused, and ready to grow, we want to meet you.


What You’ll Do


As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience:


Customer Experience & Engagement


  •  Deliver a welcoming and professional experience in every interaction 
  •  Build strong relationships that drive loyalty and repeat business 
  •  Guide customers through their journey—from first visit to ongoing support 
Sales Support & Business Growth


  •  Partner with the sales team to help drive revenue 
  •  Assist with follow-ups, outreach, and customer engagement 
  •  Support promotions, events, and in-store initiatives 
Customer Accounts & Financing


  •  Help customers understand financing options and payment plans 
  •  Assist with credit applications and transactions 
  •  Provide solutions-oriented support for account questions 
Operations & Administration


  •  Maintain accurate records and documentation 
  •  Use POS systems and tools efficiently 
  •  Support daily store operations and team collaboration 
What We’re Looking For


  •  Strong communication and people skills 
  •  A customer-first mindset with a passion for helping others 
  •  Sales-driven attitude with the ability to build relationships 
  •  Organized and able to multitask in a fast-paced environment 
  •  Willingness to learn financial processes and systems 

Your Future Starts Here


This role is a stepping stone to exciting career opportunities, including:


  •  Assistant Store Manager 
  •  Store Manager 
  •  Sales Consultant 
Make an Impact


At Kimbrell’s, you’ll be part of a team that values service, trust, and growth. If you’re ready to build a career—not just work a job—apply today.



*The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties*





About the Company

K

Kimbrell's Home Furnishings

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