Customer Service Representative

We're not your average insurance agency and thats exactly the point.

At Hennessey Agency, were redefining what it means to work in insurance: tech-savvy, community-minded, and proudly women-owned.

Here, your ideas matter. Your growth matters. And together, were building something that truly supports peoples lives.

Were looking for an experienced insurance professional to join our busy, growing agency as a Customer Service & Sales Representative (CSSR).

This is a blended customer service and sales role for someone who enjoys helping people, building relationships, solving problems, and identifying opportunities to better protect our clients.

Salary Range: $18.00 - $25.00 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Provide exceptional service and support to insurance clients

Answer questions and assist with policy changes, coverage, billing, and other service needs

Build strong, long-term relationships with clients

Identify opportunities to recommend additional coverage and insurance products

Assist with quoting, follow-up, and new business opportunities

Communicate with clients by phone, email, and in person

Explain insurance coverage clearly and help clients make informed decisions

Work collaboratively with the agency team to create an excellent client experience

Maintain accurate client records and documentation

Insurance Experience highly preferred

Oregon Property and Casualty Insurance License required (we can help you get licensed!)